TABLE OF CONTENTS
Confidentiality and Privacy
Doulas handle sensitive personal and health information and must protect it at all times. Doulas shall:
- Keep all client information strictly confidential and use it only as necessary to provide services and as permitted by law.
- Comply with all applicable privacy and health-information laws and regulations, including HIPAA where applicable, and with Raya's privacy and data-handling policies.
- Protect any protected health information (PHI) and personal data from unauthorized access, disclosure, or use.
- Keep confidential all of Raya Health's proprietary, business, and confidential information — including client lists, billing and credentialing information, pricing, processes, and internal communications — both during and after the contracting relationship.
- Never share client photos, stories, or identifying details publicly without explicit, documented client consent.
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